At 365pkr, the privacy of every Pakistani player on our platform is taken seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, who we may share it with, and what rights you hold in relation to your own information. We encourage all players to read this policy carefully before registering an account.
Summary: 365pkr collects only the personal data that is necessary to provide you with a secure, compliant, and enjoyable betting and casino experience. We do not sell your personal data to third parties. We do not share your data with advertisers outside of the 365pkr platform. This policy is written in plain English so that every Pakistani player understands exactly how their information is handled.
This Privacy Policy is published by 365pkr ("we," "us," "our," "the Company"), the operator of the online betting and casino platform accessible at https://365pkr.bio. This policy applies to all personal data collected from individuals ("you," "the Player") who access the 365pkr website, register a player account, deposit funds, place wagers, or interact with any other service offered through the platform.
365pkr is committed to handling personal data responsibly and in compliance with the data protection obligations imposed under its international gaming licence. The Company acts as the data controller in respect of all personal data collected through the 365pkr platform. This means that 365pkr determines the purposes for which personal data is collected and the manner in which it is processed.
This Privacy Policy should be read alongside the 365pkr Terms and Conditions and the Responsible Gaming Policy, both of which contain additional provisions relevant to your use of the platform. By registering a 365pkr account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
365pkr collects personal data in several categories depending on the nature of your interaction with the platform. The categories of personal data we collect include:
| Category | Examples of Data Collected | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, nationality | Yes — required for KYC verification |
| Contact Data | Email address, mobile phone number, residential address (city, province, postal code) | Yes — required for account registration |
| Financial Data | JazzCash or EasyPaisa account reference, bank name, account holder name, transaction history | Yes — required for deposits and withdrawals |
| Verification Documents | Scanned or photographed copies of CNIC, passport, proof of address documents | Yes — required before first withdrawal |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Collected automatically |
| Behavioural Data | Betting history, game history, deposit and withdrawal patterns, session duration, login frequency | Collected automatically |
| Communications Data | Content of live chat messages, email correspondence, support ticket records | When you contact support |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off periods activated, problem gambling risk assessments | When you use RG tools |
365pkr does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data except where voluntarily disclosed by a player in the context of a responsible gaming request (for example, a player disclosing a gambling addiction when requesting self-exclusion). Such disclosures are handled with strict confidentiality and used solely for the purpose of providing appropriate support.
365pkr collects personal data through the following methods:
365pkr uses the personal data it collects for the following purposes:
Marketing Communications: 365pkr may send promotional emails or SMS notifications about new games, PSL betting promotions, bonus offers, and platform updates. These are only sent to players who have opted in during registration or through their account settings. You may withdraw consent for marketing communications at any time by updating your notification preferences within your account dashboard or by emailing [email protected].
365pkr processes your personal data on one or more of the following legal bases depending on the specific processing activity in question:
365pkr does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Your personal data may be shared with third parties only in the following limited circumstances:
We Do Not Sell Your Data: 365pkr has never sold and will never sell player personal data to data brokers, advertisers, or any other commercial third party. Any third party that processes data on behalf of 365pkr is bound by a contractual data processing agreement that restricts them from using that data for any purpose other than the specific service they provide to 365pkr.
365pkr retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or as required by applicable law and licensing obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Licensing and AML compliance obligations |
| Financial Transaction Records | 7 years from transaction date | Anti-money laundering regulatory requirements |
| KYC Verification Documents | 5 years after account closure | Regulatory audit and dispute resolution |
| Betting & Game History | 5 years from the date of each transaction | Dispute resolution and licence compliance |
| Customer Support Records | 3 years from last interaction | Quality assurance and complaint management |
| Technical & Log Data | 13 months rolling | Security monitoring and fraud detection |
| Marketing Consent Records | Until consent withdrawn + 1 year | Proof of consent compliance |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical and analytical purposes as it can no longer be associated with any identifiable individual.
365pkr employs a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Data Breach Response: In the event of a personal data breach that poses a risk to player rights, 365pkr will notify affected players and the relevant regulatory authority within 72 hours of becoming aware of the breach, in accordance with its licensing obligations. Affected players will be advised on steps to protect themselves and what 365pkr is doing to contain the incident.
While 365pkr implements robust security measures, no online platform can guarantee absolute security against all possible threats. Players are responsible for maintaining the security of their own account credentials and for using secure, private networks when accessing the platform. Players must notify 365pkr immediately if they suspect their account has been accessed without authorisation.
Subject to applicable data protection law and the conditions of 365pkr's licensing obligations, you have the following rights in respect of your personal data held by 365pkr:
Request a copy of the personal data 365pkr holds about you and information about how it is used.
Request correction of inaccurate or incomplete personal data held in your account records.
Request deletion of your personal data where it is no longer required, subject to our legal retention obligations.
Request that we restrict processing of your data while a dispute about its accuracy or lawfulness is resolved.
Receive a copy of data you provided to us in a structured, machine-readable format where technically feasible.
Object to processing carried out on the basis of legitimate interests, including any profiling for responsible gaming purposes.
To exercise any of the above rights, please contact the 365pkr support team via live chat or by emailing [email protected] with the subject line "Privacy Rights Request." We will respond to all verified privacy rights requests within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reasons for it.
Please note that certain rights are subject to limitations under applicable data protection law. In particular, the right to erasure may be limited where 365pkr is required to retain data to comply with its regulatory obligations under international gaming licence conditions, anti-money laundering legislation, or other applicable law. Where we are unable to fulfil a request in full, we will explain the reasons in our response.
The 365pkr platform is strictly restricted to individuals who are 21 years of age or older. 365pkr does not knowingly collect personal data from any person under the age of 21. Account registration requires confirmation of date of birth and all accounts are subject to age verification through mandatory KYC procedures.
If 365pkr becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately closed, all personal data associated with the account will be deleted in accordance with our data minimisation obligations (subject only to any mandatory retention requirements imposed by law), and any funds held in the account will be handled in accordance with our licensing obligations.
If you are a parent or guardian and believe that a person under 21 in your care has registered an account with 365pkr, please contact our support team immediately at [email protected]. We will investigate and act promptly on all such reports.
Parental Controls: 365pkr strongly encourages parents and guardians to make use of internet filtering and parental control software to prevent access to online gambling platforms by persons under 21. If you share a device with family members, please ensure that your 365pkr account is always properly logged out after each session and that your login credentials are kept secure.
As a platform operating under an international gaming licence, 365pkr may process or store personal data in jurisdictions outside of Pakistan. Where personal data is transferred to a jurisdiction that does not provide a level of data protection equivalent to internationally recognised standards, 365pkr ensures that appropriate safeguards are in place, including:
Players who wish to obtain further information about the safeguards applied to international data transfers may submit a request to [email protected].
365pkr reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date of the current version is displayed at the top of this policy.
Where we make material changes to this Privacy Policy that affect your rights or the way in which we process your personal data, we will notify registered players via the email address associated with their account and/or through a notice displayed on the platform at the next login. We encourage players to review this policy regularly. The current version is always available at https://365pkr.bio/privacy-policy.
Continued use of the 365pkr platform following the publication of an updated Privacy Policy constitutes acknowledgement of the changes. If you do not agree with the updated policy, you may close your account by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which 365pkr processes your personal data, please contact our support team using the following channels:
365pkr is committed to resolving all privacy complaints promptly and fairly. We will acknowledge all privacy complaints within 24 hours and provide a substantive response within 14 business days. Where a complaint involves a complex data investigation, we will keep you informed of progress throughout the process.
If you are not satisfied with our response to a privacy complaint, you may escalate the matter through the dispute resolution mechanism established under 365pkr's international gaming licence. Further details of the escalation process are available on request from the support team.
Our Commitment: 365pkr is committed to being a trustworthy and transparent platform for all Pakistani players. Your personal data is an asset that belongs to you. We are its custodians, not its owners. Every data processing decision we make is guided by the principles of necessity, proportionality, and respect for your privacy rights.
From Karachi to Lahore, Islamabad to Faisalabad — every 365pkr player benefits from the same robust data protection framework. Here is what that looks like in practice.
Every byte of data transmitted between your device and 365pkr is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. Your JazzCash and EasyPaisa details are never exposed in transit.
Identity verification on 365pkr is a one-time process. Once your CNIC or passport is verified, your documents are stored in an encrypted vault with restricted access. They are never shared with advertisers or data brokers.
365pkr has a strict no-data-selling policy. Your personal information, betting history, and contact details are never sold or rented to third parties for commercial purposes. Full stop.
PSL promotions, bonus alerts, and new game notifications are only sent if you opt in. You can switch off all marketing communications at any time from your account dashboard — no questions asked.
Want to know exactly what data 365pkr holds about you? Submit a Subject Access Request via live chat or email and we will provide a full data export within 30 days — at no charge to you.
365pkr's data protection practices are audited as part of our international gaming licence compliance programme. Independent security testers assess our systems regularly so that our security posture stays ahead of threats.
Now that you understand how 365pkr handles and protects your personal data, you can enjoy cricket betting, live casino, slots, and PSL markets knowing your information is in safe hands. Join thousands of Pakistani players who trust 365pkr every day. 21+ only. Please gamble responsibly.
21+ only. Gamble responsibly. | Terms & Conditions | Responsible Gaming